Customer Satisfaction Questionnaire
We here at Lansdale are striving for improvement in all facets of our business. We highly value your opinion and would appreciate any feedback you can provide. Please do us a great service and take a few minutes to answer the following short survey.
PRODUCT QUALITY:
The product(s) met your specification requirements.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
The product(s) met or exceeded all of your quality expectations.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
The product was accompanied by all required certifications.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
On a scale of 1-10, where 10 is perfect, how would you rate Lansdale's product quality?
1
1.5
2
2.5
3
3.5
4
4.5
5
5.5
6
6.5
7
7.5
8
8.5
9
9.5
10
DELIVERY:
The product was received in accordance with your contract schedule date.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
The product was received to your desired schedule.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
On a scale of 1-10, where 10 is perfect, how would you rate the delivery of Lansdale product?
1
1.5
2
2.5
3
3.5
4
4.5
5
5.5
6
6.5
7
7.5
8
8.5
9
9.5
10
CUSTOMER INTERFACE:
Lansdale's representative was professional and courteous.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
All of your questions were answered in a timely manner.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
Lansdale's representatives were helpful in fulfilling your needs.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
On a scale of 1-10, where 10 is perfect, how would you rate Lansdale's customer service?
1
1.5
2
2.5
3
3.5
4
4.5
5
5.5
6
6.5
7
7.5
8
8.5
9
9.5
10
OVERALL:
The product(s) or service(s) received from Lansdale were of good value.
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
How else can Lansdale improve to better serve you?
If you would like someone from Lansdale to contact you regarding your comments please include your email address and/or business phone number below.
Name:
Email:
Company:
Phone: